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AUP
 
   

Acceptable Use Policy (AUP)

 
 

Please  read Intellitech I.T. Solutions Ltd's Acceptable Use Policy (AUP)  below. This is strictly enforced and is to benefit all our clients and  ourselves. Feel free to contact us anytime by navigating to our online contacts page.

 

Intellitech  I.T. Solutions Ltd.'s Acceptable Use Policy ("AUP") is provided to give  our customers and users a clear understanding of what Intellitech I.T.  Solutions Ltd. expects of them while using the service(s) provided by  Intellitech I.T. Solutions Ltd. and / or it's partners, agents, and  providers. All users of Intellitech I.T. Solutions Ltd.'s services:  those who access some of our Services but do not have accounts, as well  as those who pay a service fee to subscribe to the Services, must  comply with this AUP and our TOS (Terms of Service).

 

Use  of Intellitech I.T. Solutions Ltd.'s Service constitutes acceptance and  agreement to Intellitech I.T. Solutions Ltd.s' AUP as well as  Intellitech I.T. Solutions Ltd.s' TOS (Terms of Service).

 

Customers  are responsible for complying with this AUP and for violations  attributable to their customers and users, whether authorised or not by  the Customer.
    Customers must take all reasonable steps to ensure  that their customers and users will comply with this AUP. This AUP does  not (a) obligate Intellitech I.T. Solutions Ltd. to monitor, review, or  police the data and content residing on its network or (b) create any  obligation of Intellitech I.T. Solutions Ltd. to any party that is not  a Customer.
    Intellitech I.T. Solutions Ltd. expressly disclaims any liability for  the data and content residing on its network and for the actions of its  Customers.

 

This  document is intended to provide a basic understand of Intellitech I.T.  Solutions Ltd.'s Acceptable Use Policy. The following are guidelines  for the establishment and enforcement of Intellitech I.T. Solutions  Ltd.'s AUP:

 
- Ensure reliable service to our customers
    - Ensure security and privacy of our systems and network, as well as the networks and systems of others
    - Comply with existing laws
    - Maintain our reputation as a responsible service provider
    - Encourage responsible use of the Internet and discourage activities  which reduce the usability and value of Internet services
    - Preserve the value of Internet resources as a conduit for free expression and exchange of information
    - Preserve the privacy and security of individual users
 
 

Intellitech  I.T. Solutions Ltd. intends to provide its customers access to  everything the Internet has to offer. While Intellitech I.T. Solutions  Ltd. is firmly committed to the principles of free speech, certain  activities that may be damaging to the resources of both Intellitech  I.T. Solutions Ltd.'s and the Internet and cannot be permitted under  the guise of free speech. The resources of the Intellitech I.T.  Solutions Ltd. and the Internet are limited, and abuse of these  resources by one user has a negative impact on the entire community.

 

We  do not routinely monitor the activity of accounts except for  measurements of system utilisation and the preparation of billing  records. However, in our efforts to promote good citizenship within the  Internet community, we will respond appropriately if we become aware of  inappropriate use of our service.

 

You may not use your  dedicated rack or virtual site to publish material, which Intellitech  I.T. Solutions Ltd. determines, at its sole discretion, to be unlawful,  indecent or objectionable. For purposes of this policy, "material"  refers to all forms of communications including narrative descriptions,  graphics (including photographs, illustrations, images, drawings,  logos), executable programs, video recordings, and audio recordings.

 

If  an Intellitech I.T. Solutions Ltd. account is used to violate the  Acceptable Use Policy or our TOS, we reserve the right to terminate  your service without notice. We prefer to advise customers of  inappropriate behavior and any necessary corrective action, however,  flagrant violations of the Acceptable Use Policy will result in  immediate termination of service. Our failure to enforce this policy,  for whatever reason, shall not be construed as a waiver of our right to  do so at any time.

 

As a member of our network community,  you must use your Internet access responsibly. If you have any  questions regarding this policy, please contact us via our contacts page online.

 

VIOLATIONS OF Intellitech I.T. Solutions Ltd.'s ACCEPTABLE USE POLICY

 

The following constitute violations of this AUP

 

Adult  Sites: We prohibit any adult (pornographic) web-sites on our servers.  Intellitech I.T. Solutions Ltd. works on morals and ethics and does not  allow these form of sites including paedophile sites, sites linking to  pornographic sites (outside links) and even pornographic advertisements  on your own site. We do not allow ANY dating sites or  any dating related websites either regardless if they contain  pornographic content or not. We monitor ALL sites on our servers and  will immediately suspend your account if found violating our policy.

 

Illegal  use: Intellitech I.T. Solutions Ltd.'s services may not be used for  illegal purposes, or in support of illegal activities. Intellitech I.T.  Solutions Ltd. reserves the right to cooperate with legal authorities  and/or injured third parties in the investigation of any suspected  crime or civil wrongdoing.

 

Gambling Websites: Gambling  sites (online casinos, betting and similar) are prohibited from being  hosted on our servers. There is too much risk and fraud involved in  these types of sites and bring much trouble, legally and technically  (server traffic). It is best to find a host to accept your "gambling"  site elsewhere. Thank you for your understanding and respecting this  policy perspective.

 

Harm to minors: Use of the Intellitech  I.T. Solutions Ltd.'s service to harm, or attempt to harm, minors in  any way, including, but not limited to child pornography.

 

Threats:  Use of the Intellitech I.T. Solutions Ltd.'s service to transmit any  material (by e-mail, uploading, posting or otherwise) that threatens or  encourages bodily harm or destruction of property.

 

Harassment:  Use of the Intellitech I.T. Solutions Ltd.'s service to transmit any  material (by e-mail, uploading, posting or otherwise) that harasses  another.

 

Fraudulent activity: Use of Intellitech I.T.  Solutions Ltd.'s' service to make fraudulent offers to sell or buy  products, items, or services, or to advance any type of financial scam  such as "pyramid schemes", "ponzi schemes", and "chain letters."

 

Forgery  or impersonation: Adding, removing or modifying identifying network  header information in an effort to deceive or mislead is prohibited.  Attempting to impersonate any person by using forged headers or other  identifying information is prohibited. The use of anonymous re-mailers  or nicknames does not constitute impersonation.

 

Unsolicited  commercial e-mail / Unsolicited bulk e-mail (SPAM) Use of the  Intellitech I.T. Solutions Ltd.'s service to transmit any unsolicited  commercial or unsolicited bulk e-mail is expressly prohibited.  Violations of this type will result in the immediate termination of the  offending Intellitech I.T. Solutions Ltd. account.

 

IMPORTANT NOTICE:

 

Anyone  hosting websites or services on their server that support spammers or  cause any of our IP space to be listed in any of the various Spam  Databases will have their server immediately removed from our network.  The server will not be reconnected until such time that you agree to  remove ANY and ALL traces of the offending material immediately upon  reconnection and agree to allow us access to the server to confirm that  all material has been COMPLETELY removed. Severe violations may result  in immediate and permanent removal of the server from our network  without notice to the customer. Any server guilty of a second violation  WILL be immediately and permanently removed from our network without  notice.

 

E-mail / News Bombing: Malicious intent to impede  another person's use of electronic mail services or news will result in  the immediate termination of the offending Intellitech I.T. Solutions  Ltd.'s account.

 

E-mail / Message Forging: Forging any  message header, in part or whole, of any electronic transmission,  originating or passing through the Intellitech I.T. Solutions Ltd.'s  service is in violation of this AUP.

 

Usenet Spamming:  Intellitech I.T. Solutions Ltd. has a zero tolerance policy for the use  of its network for the posting of messages or commercial  advertisements, which violate the rules, regulations, FAQ or charter of  any newsgroups or mailing list. Commercial messages that are  appropriate under the rules of a newsgroup or mailing list or that are  solicited by the recipients are permitted.

 

Unauthorised  access: Use of the Intellitech I.T. Solutions Ltd.'s service to access,  or to attempt to access, the accounts of others, or to penetrate, or  attempt to penetrate, security measures of Intellitech I.T. Solutions  Ltd.'s or another entity's computer software or hardware, electronic  communications system, or telecommunications system, whether or not the  intrusion results in the corruption or loss of data, is expressly  prohibited and the offending Intellitech I.T. Solutions Ltd.'s account  is subject to immediate termination.

 

Copyright or  trademark infringement: Use of the Intellitech I.T. Solutions Ltd.'s  service to transmit any material (by e-mail, uploading, posting, hot  linking, directly linking or otherwise) that infringes any copyright,  trademark, patent, trade secret or other proprietary rights of any  third party, including, but not limited to, the unauthorised copying of  copyrighted material, the digitisation and distribution of photographs  from magazines, books, or other copyrighted sources, and the  unauthorised transmittal of copyrighted software. If you copy,  distribute or install the software in ways that the license does not  allow, you are violating copyright laws. If caught with pirated  software, you and / or your company may be liable under both civil and  criminal law, and you may be fined up to £250,000 and/or receive up to  5 years in jail. In compliance with the Digital Millennium Copyright  Act (the "DMCA"), please send DMCA notifications of claimed copyright  infringements to abuse [at] intellitechitsolutions [dot] com.

 

Collection  of personal data: Use of the Intellitech I.T. Solutions Ltd.'s service  to collect, or attempt to collect, personal information about third  parties without their knowledge or consent.

 

Network  disruptions and unfriendly activity: Use of the Intellitech I.T.  Solutions Ltd.'s service for any activity which affects the ability of  other people or systems to use Intellitech I.T. Solutions Ltd.'s  services or the Internet. This includes "denial of service" (DOS)  attacks against another network host or individual user. Interference  with or disruption of other network users, services or equipment is  prohibited. It is the Member's responsibility to ensure that their  network is configured in a secure manner. A Subscriber may not, through  action or inaction, allow others to use their network for illegal or  inappropriate actions. A Subscriber may not permit their network,  through action or inaction, to be configured in such a way that gives a  third party the capability to use their network in an illegal or  inappropriate manner. Unauthorised entry and/or use of another company  and/or individual's computer system will result in immediate account  termination. Intellitech I.T. Solutions Ltd. will not tolerate any  subscriber attempting to access the accounts of others, or penetrate  security measures of other systems, whether or not the intrusion  results in corruption or loss of data.

 

Net Send Spam: The  use of the net send utility to send unsolicited bulk communication is  prohibited. This technique may result in account suspension or  termination. Violations of this policy carry severe penalties,  including termination of service.

 

Fraud: Involves a  knowing misrepresentation or misleading statement, writing or activity  made with the intent that the person receiving it will act upon it.

 

Infringement  of Copyright, Patent, Trademark, Trade Secret, or Intellectual Property  Right: Distribution and/or posting of copyrighted or the aforementioned  infringements will not be tolerated.

 

Distribution of  Viruses: Intentional distributions of software that attempts to and/or  causes damage, harassment, or annoyance to persons, data, and/or  computer systems are prohibited. Such an offense will result in the  immediate termination of the offending account.

 

Inappropriate  Use of Software: Use of software or any device that would facilitate a  continued connection, i.e. pinging, while using Intellitech I.T.  Solutions Ltd.'s' services could result in suspension of service.

 

Third  Party Accountability: Intellitech I.T. Solutions Ltd.'s subscribers  will be held responsible and accountable for any activity by third  parties, using their account, that violates guidelines created within  the Acceptable Use Policy.

 

Violation Of Intellitech I.T.  Solutions Ltd.'s Accounts: It is absolutely forbidden to host any AUP  violating content on our servers. Accounts found hosting this material  will be subject to immediate cancellation without refund.

 

IRC  networks: It is absolutely forbidden to host an IRC server that is part  of or connected to another IRC network or server. Servers found to be  connecting to or part of these networks will be immediately removed  from our network without notice. The server will not be reconnected to  the network until such time that you agree to completely remove any and  all traces of the IRC server, and agree to let us have access to your  server to confirm that the content has been completely removed. Any  server guilty of a second violation will result in immediate account  termination.

 

Software Installation: any software you  install must NOT conflict with any pre-installed software we provide  you to your dedicated server(s). This includes but not limited to:  control panels, operating systems, mail servers, ftp servers, firewall  and any other software that may possible conflict with the provided  operating system and control panel. You will be responsible for a £100  operating system/control panel re-image (re-install) fee without  exceptions should your installed software corrupt the operating system.

 

E-mail Policy

 

Customer  may not send unsolicited bulk messages over the Internet (i.e.,  "spamming") and must comply with all relevant legislation and  regulations on bulk and commercial e-mail, including the CAN-SPAM Act  of 2003.

 

Mass Mailings - Customers may not sending mass  unsolicited e-mail, which is email that is sent to recipients who have  not double-opted in to mailings from the Customer. Customers who send  mass mailings must maintain complete and accurate records of all  consents and opt-ins, including the actual e-mail and its headers, and  provide such records to Intellitech I.T. Solutions Ltd. upon its  request. If a Customer cannot provide positive and verifiable proof of  such consents and opt-ins, Intellitech I.T. Solutions Ltd. will  consider the mass mailing to be unsolicited.

 

Mailing Lists  - Customers are prohibited from operating mailing lists, listservs, or  mailing services that do not target an audience that has voluntarily  signed up for e-mail information using a double opt-in process or that  has made their e-mail addresses available to Customer for distribution  of information. Customers who operate mailing lists must maintain  complete and accurate records of all consents and opt-ins (including  the actual e-mails and their headers) and provide such records to  Intellitech I.T. Solutions Ltd. upon its request. If a Customer cannot  provide positive and verifiable proof of such consents and opt-ins,  Intellitech I.T. Solutions Ltd. will consider the list mailing to be  unsolicited. Any Customer-maintained mailing list must also allow any  party on the list to remove itself automatically and permanently.

 

Other prohibited mailing activities include the following:

 
- Use of Intellitech I.T. Solutions Ltd.'s' network for the receipt of replies to unsolicited mass e-mail
    - Forgery of e-mail headers ("spoofing")
    - Spamming via third-party proxy, aggregation of proxy lists, or installation of proxy mailing software
    - Configuration of a mail server to accept and process third-party  messages for sending without user identification and authentication
    - Hosting web pages advertised within "spam e-mail" sent from another network ("spamvertising")
 
 

Block  Removal - If, as a result of a Customer's actions, Intellitech I.T.  Solutions Ltd's mail servers or IP address ranges are placed on black  hole lists and other mail filtering software systems, Intellitech I.T.  Solutions Ltd. shall charge the Customer £100 in advance, and a further  £100 per hour thereafter for any necessary remedial actions.

 

IRC Policy

 

Customers  may not operate and maintain IRC servers which connect to global IRC  networks such as Undernet, EFnet, DALnet. Use of IRC plug-ins, scripts,  add-ons, clones or other software designed to disrupt or deny service  to other users is prohibited. Harassing or abusive IRC activity is  expressly prohibited under the AUP, including (i) disruption or denial  of service or (ii) the use or joining of "botnets" or the use of IRC  BNC's or other proxy and re-direction software. If a Customer's IRC  servers are frequently compromised or attract denial of service or  distributed denial of service attacks that disrupt or denies service to  other Customers or users, Intellitech I.T. Solutions Ltd. may  null-route, filter, suspend, or terminate that Customer's service.

 

Usenet Policy

 

Usenet  posts and content must conform to standards established by the Internet  community and the applicable newsgroup charter. Intellitech I.T.  Solutions Ltd. reserves the right to determine whether such posts  violate the AUP.

 

Legal Investigations

 

Customers  will cooperate and comply with any civil or criminal investigation  regarding content located on its Servers, including, without  limitation, the following: discovery orders, freeze orders, search  warrants, information requests, wire taps, electronic intercepts and  surveillance, preservation requests, and any other order from a court  or government entity (each an "Investigation"). Intellitech I.T.  Solutions Ltd. reserves the right to comply with any Investigation  without notice to a Customer. Customers shall not be entitled to  service credits, and Intellitech I.T. Solutions Ltd. shall not be in  default under any agreement for Services, if its compliance with any  Investigation causes a Customer to incur downtime or requires the  sequestering of all or a portion of the Servers.

 

Security Policy

 

You,  the customer, are responsible for any misuse of your account, even if  the inappropriate activity was committed by a friend, family member,  guest or employee. Therefore, you must take steps to ensure that others  do not gain unauthorised access to your account. In addition, you may  not use your account to breach security of another account or attempt  to gain unauthorised access to another network or server.

 

Your password provides access to your account. It is your responsibility to keep your password secure.
    Sharing your password and account access with unauthorised users is  prohibited. You should take care to prevent others from using your  account since you will be held responsible for such use.

 

Attempting to obtain another user's account password is strictly prohibited, and may result in termination of service.

 

You must adopt adequate security measures to prevent or minimise unauthorised use of your account.

 

You  may not attempt to circumvent user authentication or security of any  host, network or account. This includes, but is not limited to,  accessing data not intended for you, logging into or making use of a  server or account you are not expressly authorised to access, or  probing the security of other networks. Use or distribution of tools  designed for compromising security is prohibited. Examples of these  tools include, but are not limited to, password guessing programs,  cracking tools or network probing tools.

 

You may not  attempt to interfere with service to any user, host or network ("denial  of service attacks"). This includes, but is not limited to, "flooding"  of networks, deliberate attempts to overload a service, and attempts to  "crash" a host.

 

Users who violate systems or network  security may incur criminal or civil liability. Intellitech I.T.  Solutions Ltd. will cooperate fully with investigations of violations  of systems or network security at other sites, including cooperating  with law enforcement authorities in the investigation of suspected  criminal violations.

 

Network Performance Policy

 

Intellitech  I.T. Solutions Ltd.'s accounts operate on shared resources. Excessive  use or abuse of these shared network resources by one customer may have  a negative impact on all other customers. Misuse of network resources  in a manner which impairs network performance is prohibited by this  policy and may result in termination of your account.

 

You  are prohibited from excessive consumption of resources, including CPU  time, memory, disk space and session time. You may not use  resource-intensive programs which negatively impact other customers or  the performances of Intellitech I.T. Solutions Ltd.'s systems or  networks. Intellitech I.T. Solutions Ltd. reserves the right to  terminate or limit such activities.

 

Reporting Violations of AUP

 

Intellitech  I.T. Solutions Ltd. requests that anyone who believes that there is a  violation of this AUP direct the information to the Abuse Department at abuse [at] intellitechitsolutions [dot] com.

 
If available, please provide the following information:
    - The IP address used to commit the alleged violation
    - The date and time of the alleged violation, including the time zone or offset from GMT
    - Evidence of the alleged violation
 
 

E-mail  with full header information provides all of the above, as do system  log files. Other situations will require different methods of providing  the above information. Intellitech I.T. Solutions Ltd. may take any one  or more of the following actions in response to complaints:

 
- Issue written or verbal warnings
    - Suspend the Member's newsgroup posting privileges
    - Suspend the Member's account
    - Terminate the Member's account
    - Bill the Member for administrative costs and/or reactivation charges
    - Bring legal action to enjoin violations and/or to collect damages, if any, caused by violations
 
 

Violations of AUP

 

Intellitech  I.T. Solutions Ltd. may enforce this AUP with or without notice to a  Customer by any actions it deems necessary in its sole discretion,  including the following:

 
- Disabling access to a Customer's content that violates this AUP
    - Removal of DNS records from Servers
    - Blocking mail or any other network service
    - Effecting IP address null routing
    - Suspending or terminating of a Customer's service
    - Taking direct action against a Customer's users and customers.
 
 

The  aforementioned list of actions shall not be construed in any way to  limit the actions or remedies that Intellitech I.T. Solutions Ltd. may  take to enforce and ensure compliance with this AUP. Intellitech I.T.  Solutions Ltd. reserves the right to recover any and all expenses, and  apply any reasonable charges, in connection with a Customer's violation  of this AUP. No service credits will be issued for any interruption in  service resulting from violations of this AUP.

 

Intellitech  I.T. Solutions Ltd. reserves the right at all times to investigate any  actual, suspected, or alleged violations of this AUP, with such  investigation to include accessing of data and records on, or  associated with, any Server.

 

Revisions to the AUP

 

Intellitech  I.T. Solutions Ltd. reserves the right to revise, amend, or modify this  AUP, our TOS (Terms of Service) and our other policies and agreements  at any time and in any manner. Notice of any revision, amendment, or  modification will be posted in accordance with our TOS (Terms of  Service).


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